RETURN POLICY

The following does not affect your statutory rights as a consumer.


When shopping at vugueeyewear.com you can always change your mind.

You can decide to withdraw from the contract and to return any product purchased on vugueeyewear.com for any reason within 45 days from receiving the shipment. To request a return visit Return Form and complete our online return request form and then these steps:

1. Print out the pre-paid return label that you will receive through email within 48 hours of your request and attach to the box.
2. Take your package to your nearest UPS location.
3. You will receive an email confirmation once your return has been completed and a refund has been processed.
4. Please allow up to 5 business days for the credit to show on your account.

Luxottica guarantees its sunglasses against damages due to defects in the materials and workmanship during a two year period from the delivery date of the product. Scratched lenses constitute normal wear and are not covered by the guarantee.

Please visit our Warranty website (insert link: https://customersupport.luxottica.com/wcsstore/luxottica.html ) to submit a service request.